Privacy Policy

Privacy Policy – CFFA Digital Mobile App (ENGLISH)

Last updated:28/01/2026

Crimson Finance Fund Albania (“CFFA”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the CFFA Digital mobile application.

  1. Information We Collect

When you use the CFFA Digital app, we may collect the following types of information:

  • Personal identification data: name, surname, personal identification number, phone number, email address
  • Loan-related information: loan details, repayment schedules, payment history, loan applications
  • Account and usage data: login details, device information, app usage logs
  • Communication data: notifications, messages, and support requests sent through the app

The application does not enable financial transactions. It is used solely for information display, monitoring, and loan application purposes.

  1. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • To provide access to loan information and repayment schedules
  • To allow submission and monitoring of loan applications
  • To send important notifications related to your loan
  • To ensure app security and prevent unauthorized access
  • To comply with legal and regulatory requirements
  1. Data Sharing

CFFA does not sell or rent your personal data. Your data may be shared only with:

  • Authorized internal staff for operational purposes
  • Technology service providers supporting app infrastructure
  • Regulatory or supervisory authorities when required by law

All third parties are required to apply appropriate data protection and confidentiality measures.

  1. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel only.

  1. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this policy and in accordance with applicable legal requirements.

  1. User Rights

In accordance with applicable data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of data where legally permissible
  • Object to or restrict certain processing activities

Requests can be submitted through official CFFA communication channels.

  1. Changes to This Policy

CFFA may update this Privacy Policy from time to time. Any changes will be published within the application and become effective upon publication.

  1. Contact Information

For questions or concerns regarding this Privacy Policy or data protection practices, please contact:

Crimson Finance Fund Albania
Njesia administrative nr 9, rruga “Çerçiz Topulli”,

Pallati Sostige, Nr.14, Kati 0, Tirane/ [email protected] / 355 4 450 03 85